The Support Services Coordinator/Case Manager position for the National
Emergency Grant (NEG), Dislocated Workers Project is a grant funded position and is under the
direct supervision of the Workforce Development Project Manager. The Support Services
Coordinator/Case Manager will be responsible for facilitating successful job placements for
program participants consistent with client career plan and providing information regarding
available community resources. Utilizing the methods and techniques of job development, job
coaching, client placement and current practices in vocational education, labor market trends and
employment opportunities in both the private and public sectors in surrounding counties. In
addition, the Support Services Coordinator will assist the Project Manager with tracking all project
data to ensure overall program success. Success in this position will require developing positive and
professional contacts with local employers, assessing suitable candidates for known job openings.
This position requires job coaching and mentoring clients on a one-on-one basis to ensure training
and employment ready status and job sustainability. The DWP uses a team-based approach to
provide comprehensive employment related services to the Lummi Community. The Case Manager
must be able to function as a positive member of the team.