Job Summary
Child Support Case Manager III is the advanced journey-man level worker in the
child support case manager series. It is distinguished from Child Support Case Manager I/II in that
incumbents are assigned a select caseload involving complex, sensitive, or confidential cases or
assignments, which require advanced technical skill. Work assignments require a higher degree of skill
in interacting with individuals in difficult situations, and technical knowledge and independent
judgment in assessing problem situations and formulating plans for action. Incumbents may also be
required to act in a lead capacity under direction of the program manager, or as a training officer for
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