Job Summary
The Administrative Assistant/Patient Care Coordinator serves as a primary point of
contact for patients in the Behavioral Health Department, ensuring exceptional customer service while
coordinating, scheduling, and registering clinic appointments. Key responsibilities include answering phones,
scheduling, admissions, insurance verification, and updating patient demographics. While primarily based in
the Behavioral Health Department, this role may also provide support in Medical, Pediatrics, Physical
Therapy, and Dental departments as needed. The employee will assist patients in accessing healthcare
resources, including medical benefits, health transportation, contract health services, and public health
programs. This position also provides administrative and clerical support to the Behavioral Health Division,
contributing to efficient operations and quality client services. The Administrative Assistant/Patient Care
Coordinator works closely with the Behavioral Health Administrator and Clinical Director to support the
delivery of outpatient services.
