Job Summary
The Operations Manager is a key leadership role responsible for overseeing the
day-to-day non-clinical operations of the Secure Withdrawal Management & Stabilization (SWMS)
facility, ensuring a safe, efficient, and compliant environment. Working under the direction of the
Executive Director and in coordination with the leadership team, this position provides oversight of
operational functions through direct supervision of the Facilities Supervisor and Admissions
Coordinator, ensuring effective management of facility services, security functions, and admissions
coordination in support of a 24/7 ASAM 3.7 level of care program.
The Operations Manager leads operational systems, staffing coordination, and admissions flow to
support consistent utilization of program capacity while maintaining alignment with regulatory
requirements, organizational policies, and the mission, values, and sovereignty of the Lummi
Nation. This role ensures appropriate delegation of responsibilities, maintains clear lines of
supervision across operational departments, and supports implementation of operational priorities
and budget oversight to sustain a stable environment for high-quality patient care.
