Job Summary
Child Support Case Manager III is the advanced journey-man level worker in
the child support case manager series. It is distinguished from Child Support Case Manager I and II
in that incumbents are assigned a select caseload involving complex, sensitive, or confidential cases
or assignments, which require advanced technical skill. Work assignments require a higher degree
of skill in interacting with individuals in difficult situations, and technical knowledge and
independent judgment in assessing problem situations and formulating plans for action. Incumbents
may also be required to act in a lead capacity under direction of the program manager, or as a
training officer for less experienced staff.
